Soldiers and Sailors Memorial Auditorium Tivoli Theatre Walker Theatre
COVID-19 STATEMENT

COVID-19 STATEMENT

As a pro-active measure regarding the spread of COVID-19, The City of Chattanooga and the Tivoli Theatre Foundation will temporarily close The Tivoli Theatre, The Walker Theatre, and the Soldiers & Sailors Memorial Auditorium, effective Friday, March 13. The safety and security of our audiences, artists, and staff is our top priority, so with heavy hearts, we will be canceling or postponing our upcoming events until further notice.

Please know that the Tivoli Theatre Foundation has no intention to move forward with holding events or gatherings that are not in line with the CDC guidelines and the Mayor’s recent Executive Orders. This situation is extremely fluid and we are actively working with many artists and managers to change or update our schedule as soon as possible. We will keep the safety of our patrons and staff first, and are preparing to announce as the situation progresses.

Please know that we would never do anything to endanger any of our community members and will be announcing all updates to our schedule as soon as possible. 

We are making every effort to reschedule these shows where possible. Refunds for events that will be ultimately canceled will take place at point-of-purchase. If the show is postponed, tickets will be honored for the new date. 

Our team will continue to bring Chattanooga the unique events you love. Though it’s true that our venues will be closed for the time being, we will continue to strive toward our purpose – to ensure the sustainability of our historic venues - while promoting them as vibrant attractions that add to the quality of life of our city. To find out more about our Foundation and how to support us through this, click here

Click here for more information on the city’s response plans and preparations. 

Click here to visit the Centers for Disease Control's website for comprehensive information about COVID-19, including:

Click here to visit the World Health Organization's website for comprehensive information about COVID-19

 

For Canceled Events - Tickets will be automatically refunded at the point of purchase. Please allow at least 30 days from the original show date for this to be reflected in your bank account. 

 

For Postponed Events - We are working to reschedule the date of postponed events and will alert ticket holders as soon as we have updated information. Fans should hold on to their tickets as they will be valid for the rescheduled performance date.

 

For Rescheduled Events - If your show has been rescheduled with a new date already, fans should keep their tickets as they will be valid for the rescheduled performance date. If ticket holders can't attend this rescheduled date, they may request a refund through May 31. Please note: To be eligible for a refund, you must have purchased your tickets through Ticketmaster or from the Tivoli Theatre box office. For tickets purchased through Ticketmaster, a refund link will be visible under the event in your Ticketmaster account. Please use this link to request a refund. If the tickets were transferred to you, you will need to transfer them back to the original purchaser in order for them to request a refund. For tickets purchased in-person or over the phone with the Tivoli Theatre’s box office, please email boxoffice@tivolichattanooga.com. In the email, please provide your full name, show you are requesting a refund for, and phone number. If you do not request a refund by May 31 your ticket will remain valid for the rescheduled date.

 

If you have any further questions, please contact our box office at boxoffice@tivolichattanooga.com.

 

FULL LIST OF POSTPONED & CANCELED EVENTS BELOW:

Harry Connick Jr. - 3/13 (canceled)

Bobby Stone Film Series: Breakfast at Tiffany’s - 3/14 (canceled)

Bobby Stone Film Series: Parasite - 3/14 (canceled)

Bobby Stone Film Series: One Upon A Time in Hollywood - 3/15 (canceled)

Banff Mountain Mountain Film Festival World Tour - 3/16 (canceled)

Blue October - 3/18 (rescheduled for 8/7/20)

CSO Pops: Lights! Camera! Action! - 3/21 (canceled)

Sam Bush - 3/21 (rescheduled for 11/13/20)

CSO Special: Disney in Concert A Tale As Old As Time - 3/28 (canceled)

Darci Lynne Farmer - 3/29 (rescheduled for 9/12/20)

CSO Masterworks: Dona Nobis Pacem - 4/2 (canceled)

Fiddler on the Roof: Broadway at the Tivoli - 4/4&5 (canceled)

The Second City - 4/5 (postponed; new date TBD)

The Price is Right Live - 4/8 (rescheduled for 1/16/21)

Mary Chapin Carpenter & Shawn Colvin - 4/11(rescheduled for 2/20/21)

The Black Jacket Symphony: Pink Floyd's 'The Wall' - 4/11(rescheduled for 9/19/20)

Shinedown - 4/15 (canceled)

Theresa Caputo - 4/15 (rescheduled for 9/18/20)

Brett Young - 4/16 (postponed; new date TBD)

Justin Hayward - 4/17 (canceled)

Menopause the Musical - 4/18 - Two Performances (canceled)

Daniel Tiger's Neighborhood Live - 4/19 (canceled)

Baby Shark - 4/25 (postponed; new date TBD)

PJ Morton - 4/25 (canceled)

TobyMac - 4/26 (rescheduled for 10/04/20)

Brian Culbertson: The XX Tour - 4/30 (postponed; new date TBD)

Penny & Sparrow - 5/1 (rescheduled for 8/28/20)

Bela Fleck & Abigail Washburn - 5/2 (rescheduled for 1/7/21)

Chicago - 5/13 (rescheduled for 12/5/20)

Yonder Mountain String Band - 5/22 (canceled)

Jerry Seinfeld - 5/28 (postponed; new date TBD)

WAITRESS: Broadway at the Tivoli - 6/26-28 (canceled)

America - 7/23 (canceled)

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